These Universal Terms of Service set forth the terms and conditions governing the use of any products, services, tools, or websites provided by Matthew Boyles-Miller, operating as Matthew Boyles Media ("Company").

Matthew Boyles Media is a trade name used by an individual sole proprietor. References to “Company” or “Provider” within these Terms refer to the same individual and business operation.

By using or purchasing hosting services ("Services"), you agree to be bound by these Terms. If you do not agree, you may not use these Services.

1. Modification of Terms

Company reserves the right to modify these Terms at any time. Changes will be posted on the Company website and become effective immediately upon posting. Continued use of Services after modifications constitutes acceptance of the revised Terms.

2. Account Registration & Responsibilities

• Provide accurate and complete registration information.
• Maintain the security of account credentials.
• Report any unauthorized use immediately.

3. Service Scope & Limitations

• Company provides shared, managed, VPS, and WordPress hosting, and domain name registration.
• Services are subject to resource limitations based on plan type.
• Company may suspend or terminate accounts exceeding fair use or impacting server stability.

4. Content Restrictions (Acceptable Use)

Prohibited content and activity includes, but is not limited to:

• Illegal or unlawful content.
• Copyright or trademark infringement.
• Malware, phishing, or fraudulent content.
• Adult or pornographic material.
• Harassing or abusive content.

Company may remove or disable content that violates this section.

5. Uptime & Service Availability

• Company targets 99.9% uptime but does not guarantee uninterrupted service.
• Scheduled maintenance or outages may occur.
• Company is not liable for downtime losses.

6. Security & Backups

• Company implements reasonable security measures but cannot guarantee full protection.
• Customers must maintain independent backups unless a backup plan is included.
• Optional backup services may be available for a fee.

7. Billing & Payments

• Payment is required before service activation.
• Invoices are due within 15 days of issue.
• Late payments incur a minimum $10 fee.
• Returned payments or bank fees are the customer’s responsibility.
• Non-payment may result in suspension or termination.
• No refunds unless specified under a Money-Back Guarantee.

8. Auto-Renewal & Cancellation

• Services auto-renew unless canceled before the renewal date.
• Cancellation may be completed via the dashboard or by emailing support.
• Early termination may incur plan-specific fees.

9. Termination & Suspension

• For convenience: Company may terminate a plan with 30 days’ written notice.
• For cause: Company may suspend or terminate immediately for nonpayment, policy violations, or security threats.
• Cure period: Up to 10 days may be provided for remediable breaches.
• Access ends on the termination date; domains registered in the customer’s name remain theirs.
• Company is not liable for losses due to valid termination or suspension.

10. Discontinuation / End-of-Life of Plans

• Company may modify, replace, or discontinue plans with 30 days’ notice.
• During the notice period, customers may migrate, request a backup, or seek paid assistance.
• If no choice is made, Company may migrate the account to a similar plan or terminate at the end of the notice period.
• Pro-rata refunds are available only when no comparable plan is offered.

11. Data Retention, Backups & Return of Materials

• Customers must maintain their own backups.
• Company may provide a final backup upon termination if requested before service ends and the account is paid in full.
• Data may be retained for up to 14 days after termination for backup delivery, then permanently deleted.
• Backups may be withheld for overdue accounts until balances are cleared.
• Legal data holds may delay deletion.

12. Pro-Rated Services

Pro-rated billing adjustments are governed by separate Pro-Rated Billing Terms.

13. Liability & Indemnification

Company is not liable for indirect, incidental, or consequential damages. Customer agrees to indemnify and hold Company harmless from claims arising from use of the Services or breach of these Terms.

14. Dispute Resolution

All disputes are subject to binding arbitration in Blair County, Pennsylvania. Participation in class actions is waived.

15. Compliance & Legal Restrictions

Customers must comply with applicable laws, including data protection and export regulations. Company may cooperate with lawful investigations.

16. Governing Law

These Terms are governed by Pennsylvania law.

17. Notices

Notices may be sent via email or the account portal and are effective upon sending.

Contact: support@embeemedialab.com or 584 Loop Road, Hollidaysburg, PA 16648.

18. Contact Information

For questions, contact support@embeemedialab.com or 584 Loop Road, Hollidaysburg, PA 16648.