Hosting: Terms of Services

LAST UPDATED: 02/15/2025

These Universal Terms of Service are an agreement that sets forth the terms and conditions governing the use of the applicable products, services, tools, licenses, websites, and apps related to the brands (defined herein) that are owned and operated by Matthew Boyles-Miller (“Company”) now or in the future.

By purchasing or using web hosting services ("Services"), you agree to abide by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use or subscribe to these services.

1. Modification of Terms

Company reserves the right to modify these Terms at any time. Changes will be posted on my website and effective immediately upon posting. Continued use of Services after modifications constitutes acceptance of the revised Terms.

2. Account Registration & Responsibilities

  • You must provide accurate and complete registration information.
  • You are responsible for maintaining the security of your account credentials.
  • Any unauthorized use of your account must be reported to Company immediately.

3. Service Scope & Limitations

  • Company provides web hosting services, including but not limited to shared hosting, managed hosting, VPS hosting, WordPress hosting, and domain name registration.
  • Services are subject to resource limitations based on your selected plan.
  • Company reserves the right to suspend or terminate accounts that exceed fair use policies.

4. Content Restrictions

  • Illegal content or materials violating applicable laws.
  • Copyright-infringing or trademark-violating content.
  • Malware, phishing sites, or fraudulent activities.
  • Adult content.
  • Any content deemed harmful, abusive, or harassing.

5. Uptime & Service Availability

  • Company aims to provide 99.9% uptime but does not guarantee uninterrupted service.
  • Scheduled maintenance and unexpected downtime may occur.
  • Company is not liable for losses due to service interruptions.

6. Security & Backups

  • Company implements security measures but does not guarantee complete protection.
  • Customers are responsible for maintaining their own backups.
  • Company may offer optional backup services, subject to additional fees or available on selected plans.

7. Billing & Payments

  • Payment is due before service activation.
  • Invoices are issued based on selected billing cycles (monthly, annually, etc.).
  • Invoices are generated and due Net 15 days from issuance.
  • If any amount is not paid when due, I may impose a late charge in an amount no less than $10
  • You will reimburse me for all expenses I may incur, including reasonable attorney fees, in collecting any amounts past due under this Agreement.
  • If payment is returned for insufficient funds or bank charges, you shall reimburse me for all associated processing charges as well late charges to the extent applicable.
  • Non-payment may result in service suspension or termination.
  • No refunds are provided unless stated in a Money-Back Guarantee policy.

8. Auto-Renewal & Cancellations

  • Services may auto-renew unless canceled before the renewal date.
  • Customers may cancel via their account dashboard or by contacting support.
  • Early termination may incur fees, as outlined in specific service agreements.

9. Termination & Suspension

  • Company may suspend or terminate accounts for non-compliance with these Terms.
  • Accounts engaged in prohibited activities will be terminated without refund.
  • Upon termination, customer data may be permanently deleted.

10. Pro-Rated Services

Customers enrolled in pro-rated services are subject to separate billing policies. Please review the Pro-Rated Billing Terms for full details on how billing, auto-renewal, cancellations, and refunds work.

11. Liability & Indemnification

  • Company is not liable for damages, including lost profits, arising from service use.
  • Customers agree to indemnify Company against claims related to their content and use of Services.

12. Dispute Resolution

  • Any disputes shall be resolved through arbitration in Blair County, Pennsylvania.
  • Customers waive rights to class action lawsuits.

13. Compliance & Legal Restrictions

  • Customers must comply with applicable laws, including GDPR and U.S. export regulations.
  • Company may cooperate with legal authorities in investigations.

14. Governing Law

    These Terms shall be governed by and interpreted in accordance with the laws of Pennsylvania, United States of America.

15. Contact Information

    For questions regarding these Terms, contact me at support@embeemedialab.com or 584 Loop Road, Hollidaysburg, PA 16648.

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